Relations with shareholders


The Company is committed to communicating its strategy and activities clearly to its shareholders and, to that end, maintains an active dialogue with investors through a planned programme of investor relations activities. The investor relations programme includes:

  • formal presentations of full-year and interim results;
  • conference calls to discuss quarterly trading statements;
  • regular meetings between institutional investors and senior management to ensure that the investor community receives a balanced and complete view of the Group's performance and the issues faced by the Group;
  • hosting investors' and analysts' sessions at which senior management from relevant Operating Companies deliver presentations which provide an overview of their individual businesses;
  • responding to enquiries from shareholders through the Company's investor relations team;
  • regular meetings with institutional investors and analysts by the Group Chief Executive and Group Finance Director to discuss business performance; and
  • a section dedicated to shareholders on the Company's website.

The Chairman, the Senior Independent Director and the chairmen of the Board's Committees are available to meet major investors on request. The Senior Independent Director has a specific responsibility to be available to shareholders who have concerns, and for whom contact with the Chairman, Group Chief Executive or Group Finance Director has either failed to resolve their concerns, or for whom such contact is inappropriate.

As part of his formal induction as Senior Independent Director, Mark Seligman met a number of the Group's significant shareholders to obtain a better understanding of their views.

The principal means of communication with private investors is by electronic communications and through the Annual General Meeting, which is attended by all the Company's directors, and allows all shareholders present the opportunity to question the Chairman and the directors, as well as the chairmen of the Board's Committees. After the Annual General Meeting, shareholders have the opportunity to meet informally with directors.

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